Terms of service
Welcome to Arven Leather. By using our website and placing an order, you agree to the following terms.
Products
We make every effort to display our products and colours accurately. Since our products are made using genuine leather, natural variations in colour, texture, and grain may occur.
Orders
All orders are subject to availability and confirmation. We reserve the right to cancel an order in exceptional circumstances.
Cancellation
Orders may be cancelled within 12 hours of placing the order. Orders cannot be cancelled once dispatched.
Delivery
We offer free delivery across Pakistan. Orders are usually delivered within 2–3 business days after dispatch. Delivery times may vary due to circumstances beyond our control.
Exchanges
Eligible exchanges are accepted within 3 days of receiving your order. Items must be unused and in their original condition and packaging.
Wrong, damaged, or incorrectly coloured items are eligible for exchange, with exchange shipping covered by Arven Leather.
Customized or personalized items are not eligible for exchange.
Refunds
We do not offer refunds. Eligible customers may request an exchange in accordance with our Exchange Policy.
Changes to These Terms
Arven Leather reserves the right to update these Terms & Conditions when necessary. Any changes will be published on this page.
Contact
For questions regarding these terms or your order, please contact Arven Leather through the contact details provided on our website.